You can contact us through the different channels of attention:
The digital asset regulator of El Salvador is a government institution responsible for overseeing and regulating the digital asset ecosystem in the country, including cryptocurrencies, tokens and other digital financial instruments. Its objective is to ensure security, transparency and trust in the digital assets market, promoting financial inclusion and economic growth.
The main functions of the regulatory entity include:
Yes, any business conducting activities related to digital assets in El Salvador must obtain a license or authorization from the regulatory entity. This includes, but is not limited to, exchange houses, digital wallet service providers and trading platforms.
If you have a complaint or report about a digital asset company, you should contact the regulator through the established communication channels, such as email, telephone or online form. The entity will investigate the case and take appropriate action to resolve the situation.
The regulatory entity establishes and supervises compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) standards for all companies related to digital assets in El Salvador. In addition, the entity collaborates with other national and international authorities to detect and prevent illicit activities in the digital asset sector.