Contact Channels

Contact Us

Contact us

Attention Channels

You can contact us through the different attention channels:

Email Address :

Phone Number :

+503 2224 0942


Ave. Las Magnolias. Edificio Insigne, nivel 7, local 710. Col. San Benito. San Salvador, El Salvador.

Frequently Asked Questions

The digital asset regulator of El Salvador is a government institution responsible for overseeing and regulating the digital asset ecosystem in the country, including cryptocurrencies, tokens and other digital financial instruments. Its objective is to ensure security, transparency and trust in the digital assets market, promoting financial inclusion and economic growth.

The main functions of the regulatory entity include:

  • Establishing and supervising compliance with regulations and standards applicable to digital assets in El Salvador.
  • Grant licenses and authorizations to companies and platforms related to digital assets.
  • Protecting consumers and users from fraudulent and malicious activities in the digital asset ecosystem.
  • Promote the adoption of innovative technologies and practices in the digital asset sector.
  • Collaborate with other national and international regulatory bodies to improve the regulatory framework.

Yes, any business conducting activities related to digital assets in El Salvador must obtain a license or authorization from the regulatory entity. This includes, but is not limited to, exchange houses, digital wallet service providers and trading platforms.

If you have a complaint or report about a digital asset company, you should contact the regulator through the established communication channels, such as email, telephone or online form. The entity will investigate the case and take appropriate action to resolve the situation.

The regulatory entity establishes and supervises compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) standards for all companies related to digital assets in El Salvador. In addition, the entity collaborates with other national and international authorities to detect and prevent illicit activities in the digital asset sector.